Voxcruit — Privacy Policy

Introduction

Voxcruit ("we," "our," or "us") operates an AI-powered asynchronous interview platform that modernizes hiring processes by automating initial interview stages. This Privacy Policy applies to all users of our platform, including candidates, recruiters, and visitors to our website.

Important Notice

By using Voxcruit, you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

Scope of This Policy

This Privacy Policy covers:

Information collected when candidates participate in AI interviews
Information collected from recruiters and hiring organizations
Data processing through our AI algorithms and scoring systems
Data sharing practices with recruiters and third parties
Your privacy rights and how to exercise them
Our security measures to protect your information

Quick Reference

As a candidate, your interview responses (audio/video recordings and transcripts) are shared with the specific recruiter who invited you. As a recruiter, your company information and usage data are protected under strict confidentiality agreements.

Related Documents

These Privacy Policy should be read in conjunction with our Terms of Service, which describes how we collect, use, and protect your personal information. Additional terms may apply to specific services or features.

Data Collection

We collect different types of information depending on whether you are a candidate participating in interviews or a recruiter using our platform to evaluate candidates.

Candidate Data

Resume/CV Information

When you upload your resume or CV (or when a recruiter uploads it on your behalf), we parse and extract:

Personal Identification: Full name, email address, phone number
Professional Information: Job titles, work history, skills, education, certifications
Employment Details: Previous employers, dates of employment, responsibilities
Educational Background: Degrees, institutions, graduation dates

Supported Formats: PDF, DOCX

Interview Content

During AI interviews, we collect and process:

Video Recordings: Short video clips of your responses to interview questions
Audio Recordings: Voice responses captured during the interview
Transcripts: Automated transcription of your spoken responses
Timing Data: Response duration, pauses, and interview completion time

AI Evaluation Data

Our AI systems analyze your interview responses to generate:

Scores: Per-question and overall evaluation scores (1-10 scale)
Assessments: Analysis of communication skills, technical knowledge, problem-solving abilities
Recommendations: AI-generated hiring recommendations for recruiters
Skill Analysis: Identified skills from interview responses

Recruiter Data

Account Information

Corporate Contact Details: Name, work email (corporate only), company name, phone number
Company Information: Organization details, team size, industry
Billing Information: Payment details (processed by secure third-party providers)

Job and Candidate Management Data

Job Postings: Job descriptions, requirements, skill tags
Candidate Evaluations: Notes, ratings, hiring decisions
Platform Usage: Frequency of use, features accessed, interaction patterns
AI-Generated Content: AI-created job descriptions and interview questions

Technical Data

Automatically Collected Information

When you access our platform, we automatically collect:

Device Information: Browser type, operating system, device type
Log Data: IP address, access times, pages viewed, clickstream data
Performance Data: Loading times, error reports, crash analytics
Location Data: Approximate location based on IP address (country/city level)
Activity Logs: Tamper-proof logs of all critical user actions for security review

Consent-Based Collection

Candidate interview recordings only occur after explicit consent is provided at the start of each interview session. You can withdraw consent at any time, though this may affect your ability to complete the interview process.

Data Usage

Primary Purpose

We use your personal information primarily to provide and improve our interview platform services.

For Candidates

To facilitate AI-powered interviews, generate evaluations, and share results with recruiters for hiring decisions.

For Recruiters

To provide candidate evaluation tools, manage hiring pipelines, and optimize recruitment processes.

AI Processing

How Our AI Processes Your Data

Our AI systems analyze interview responses to:

Generate transcripts from audio recordings using speech-to-text technology
Evaluate responses against job requirements and skill criteria
Identify patterns in communication and problem-solving approaches
Provide objective scoring based on predefined evaluation criteria
Generate follow-up questions (up to 3 per interview) based on previous responses

Important: Our AI does not make hiring decisions. It provides evaluation data to assist human recruiters in their decision-making process.

AI Model Training & Bias Mitigation

We use transfer learning from a highly diverse model to improve our AI systems while reducing bias:

Diverse Training Data: Our base model is trained on diverse datasets to minimize demographic bias
Regular Bias Testing: We conduct regular audits to identify and address potential biases
Anonymized Processing: For model improvement, we use anonymized, aggregated data that cannot be traced back to individuals
Transparent Criteria: Evaluation criteria are clearly defined and consistent across all candidates

Service Improvement

Platform Optimization

Analyzing usage patterns to improve user experience and platform performance.

Security Enhancement

Monitoring for security threats and implementing protective measures.

Feature Development

Developing new features based on user needs and feedback.

Legal Basis for Processing

Performance of Contract: Processing necessary to provide our services
Consent: For interview recordings and specific processing activities
Legitimate Interests: For service improvement, security, and fraud prevention
Legal Obligation: When required by applicable laws

Data Sharing

With Recruiters

Primary Data Sharing

When you participate in an interview, we share your information with:

The Recruiter/Company that invited you to interview
Authorized Personnel within that organization involved in hiring

Shared information includes your resume data, interview recordings, transcripts, scores, and AI-generated evaluations.

Recruiter Responsibilities

Recruiters are responsible for:

Obtaining necessary consents for processing candidate data
Using candidate data only for legitimate hiring purposes
Implementing appropriate security measures for stored data
Complying with applicable data protection laws
Making final hiring decisions (AI evaluations are advisory only)

Third-Party Service Providers

Infrastructure Providers

Cloud Hosting: Secure storage of interview recordings and data
AI Processing: Specialized AI and machine learning services
Transcription Services: Audio-to-text conversion providers
Payment Processors: For handling credit purchases and transactions

All providers are bound by strict data processing agreements requiring them to protect your information and use it only for specified purposes.

Business Services

Payment Processors: For handling credit purchases
Communication Tools: For sending interview invitations and notifications
Analytics Services: For understanding platform usage patterns (anonymized data only)

Legal Requirements

Legal Disclosures

We may disclose your information if required by law, such as in response to:

Court orders, subpoenas, or legal processes
Requests from government or law enforcement authorities
Requirements to protect our rights, property, or safety
Necessity to prevent fraud, security issues, or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices regarding your information.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption

All data in transit is encrypted using TLS 1.2+. Interview recordings and sensitive data at rest are encrypted using AES-256 encryption.

Access Controls

Strict role-based access controls ensure only authorized personnel can access sensitive data. Password requirements include minimum 8 characters with uppercase, lowercase, numbers, and special characters.

Activity Tracking

Comprehensive, tamper-proof logs of all critical user actions for security review and auditing purposes.

Session Management

Automatic logout after periods of inactivity. Users are required to change passwords at least twice a year.

Security Practices

Regular Audits

Regular security assessments and vulnerability scanning

Data Minimization

Collecting only necessary data for specified purposes

Employee Training

Regular privacy and security training for all staff

Your Role in Security

While we implement robust security measures, you also play a role in protecting your information:

Use strong, unique passwords
Change your password at least twice a year
Keep your login credentials confidential
Log out when using shared devices
Notify us immediately of any unauthorized access

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Type	Retention Period	Notes
Interview Recordings	24 months after interview completion	Automatically deleted unless recruiter requests extended retention
Candidate Profile Data	36 months after last activity	Includes resume information and contact details
Recruiter Account Data	As long as account is active + 24 months	Deleted upon account closure request
Activity Logs	12 months	Security and audit purposes
Billing Information	7 years	Required for financial and tax compliance

Deletion Process

When retention periods expire or upon valid deletion requests:

Data is permanently deleted from our active systems
Backups containing the data are rotated according to backup schedules
Aggregated, anonymized data may be retained for statistical purposes
Recruiters are notified before candidate data deletion if they wish to retain it
Note: Data export/download features are not currently available

Exceptions to Retention Periods

We may retain information longer when:

Required by law, regulation, or legal process
Necessary for establishing, exercising, or defending legal claims
Required for legitimate business purposes (e.g., fraud prevention)
Requested by law enforcement or regulatory authorities

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

Access & Correction

Right to Access

You can request access to the personal information we hold about you, including interview recordings, transcripts, and evaluation data. Note: Data export/download features are not currently available.

Right to Rectification

You can request correction of inaccurate or incomplete personal information in your profile or parsed resume data.

Right to Data Portability

You can request a copy of your data in a structured, commonly used format. Note: This service may have limitations based on technical feasibility.

Right to Restrict Processing

You can request restriction of processing in certain circumstances while we verify or address your concerns.

Deletion

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal information when:

The data is no longer necessary for the purposes collected
You withdraw consent and no other legal basis exists
You object to processing and no overriding legitimate grounds exist
The data was unlawfully processed
Deletion is required to comply with legal obligations

Note: Deletion requests from candidates will be communicated to recruiters who have access to their data. Certain information may be retained if required by law or legitimate business needs.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze platform usage, and support our security measures.

Cookie Type	Purpose	Duration
Essential Cookies	Required for platform functionality (login, security, session management)	Session or up to 24 hours
Performance Cookies	Collect anonymous data about platform usage and performance	Up to 2 years
Functionality Cookies	Remember your preferences and settings	Up to 1 year
Security Cookies	Support activity tracking and security monitoring	Up to 12 months

Cookie Management

Browser Settings

Most browsers allow you to control cookies through settings. However, disabling essential cookies may affect platform functionality.

Consent Management

On first visit, you can customize cookie preferences through our consent banner. You can update preferences at any time.

Do Not Track Signals

Some browsers offer "Do Not Track" (DNT) signals. We currently do not respond to DNT signals because there's no common industry standard for implementation. However, you can control tracking through our cookie preferences.

International Transfers

Voxcruit operates globally, and your personal information may be transferred to, stored, and processed in countries other than your country of residence.

Transfer Safeguards

When transferring data internationally, we implement appropriate safeguards including:

Standard Contractual Clauses: EU-approved data transfer mechanisms for transfers from the EU/UK
Data Processing Agreements: Contracts with service providers requiring data protection
Technical Safeguards: Encryption and security measures for transferred data
Legal Compliance: Adherence to applicable data protection laws in each jurisdiction

Primary Data Locations

Primary Storage

Bangladesh (with potential use of global cloud infrastructure as needed)

Processing Locations

Processing occurs primarily in Bangladesh with selected third-party services globally

Compliance

GDPR, Bangladesh Data Protection Act (when enacted), and other applicable regulations

EU/UK Residents

We comply with GDPR requirements for international data transfers. For transfers from the EU/UK to Bangladesh, we implement appropriate safeguards as required by GDPR. Contact us for specific information about transfer mechanisms applicable to your data.

Children's Privacy

Age Restrictions

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us immediately.

Educational Use

For educational institutions using Voxcruit for student interviews or career services:

Institutions are responsible for obtaining necessary parental consents for students under 16
Student data is treated with additional safeguards
Limited retention periods apply to student interview data
Educational institutions must ensure compliance with applicable child protection laws

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Notification of Changes

When we make material changes to this Privacy Policy:

We will notify you via email (for registered users)
We will update the "Last Updated" date at the top of this page
We may provide additional notice through platform announcements
We will obtain consent where required by applicable law

Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

Change Log

Version	Date	Key Changes
1.0	December 7, 2025	Incorporated Bangladesh jurisdiction, credit-based plans, security protocols, global compliance, and AI data-processing disclosures.

Previous Versions

You can request previous versions of this Privacy Policy by contacting our Privacy Team. We maintain archives of all policy versions for transparency.

Contact Us

Questions About Privacy?

We're committed to protecting your privacy and being transparent about our data practices. Contact our Privacy Team with any questions or concerns.

Privacy Team Contact

Mailing Address

Voxcruit
Attn: Privacy Team
Sheba House, 7th floor, Plot 34,
Road 46, Gulshan-2,
Dhaka-1212, Bangladesh

Contact Information

Email: [email protected]

Phone: +880 222 228 7492

For privacy-related inquiries and data subject requests

Response Time

We aim to respond to all privacy inquiries within 48 hours. Data subject requests are processed within 30 days as required by law.

Data Protection Officer

While we don't have a formal DPO requirement under current Bangladeshi law, we designate privacy responsibilities to ensure compliance with international standards.

— Key Contact Information —

✓ Data Subject Requests

For access, correction, deletion, or portability requests

✓ Security Concerns

For reporting security vulnerabilities or data breaches

✓ Legal Inquiries

For law enforcement or regulatory inquiries

Voxcruit Privacy Policy

GDPR & CCPA Compliant

Transparent Processing

Your Control